Student Consumer Information
This consumer information page provides links to a suite of important National University information, disclosures, policies and procedures. Per the Higher Education Opportunity Act, this information is intended to provide an assortment of pertinent and helpful information to prospective students, current students, their families, support persons, and other interested parties. This page includes resources and links to academic policies, financial aid resources, general institutional information, health, safety & security items, student services, admissions expectations, and a variety of other areas.
Criminal History Notice
Many disciplines, professions, and jobs require disclosure of an individual’s criminal history, and a variety of states require background checks to apply to, or be eligible for, certain certificates, registrations, and licenses. Existence of a criminal history may also subject an individual to denial of an initial application for a certificate, registration, or license and/or result in the revocation or suspension of an existing certificate, registration, or license. Requirements can vary by state, occupation, and/or licensing authority.
If a student has been arrested or convicted of a crime it may be more challenging or impossible to obtain employment in certain fields upon graduation. Students are strongly encouraged to consult state requirements and prohibitions to determine whether an arrest, crime or criminal history may affect their eligibility to continue within their program and/or subsequent licensure. Previous arrests or a criminal record may prevent students from being placed at training sites, stop an applicant from obtaining requisite licenses, registration, certifications or gain employment in the field, and/or compromise their ability to complete all academic/program requirements.
Students with previous arrests or a criminal record are individually responsible for checking all licensing and certification requirements in any state where the student is interested in working. Students are also responsible for understanding all residency training requirements to determine whether their criminal history will be a barrier to participation.
Financial Aid Information
Notice of Availability of Institutional and Financial Aid Information
Notice of Availability of Institutional & Financial aid information, as well as Federal Student Financial Aid Penalties for Drug Law Violations are emailed to each enrolled student annually for student notification.
Contact Information for Assistance in Obtaining Institutional or Financial Aid Information
If you have any questions or if you’d like to meet with one of our dedicated financial aid advisors, contact us at [email protected] or 1-800-NAT-UNIV, ext. 8500.
National University delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc. Visit this link for more information: https://bankmobiledisbursements.com/refundchoices/.
To view our third-party servicer contract for refund management, click https://www.vibeaccount.com/swc/doc/landing/v0kuc38mnh1ugr1bxwv1
- Student Loan Default Rates
- 10 Things You Need to Know
- 2021-2022 Financial Aid Guide
- Credit Refunds
- Direct Consolidation Loans-FAQs
- Direct Loan Counseling-Entrance and Exit
- Repayment Plans and Estimator
- Direct Subsidized Loan Eligibility for First-Time Borrowers
- Federal Eligibility Requirements
- Professional Judgment
- Disaster Assistance-Federal Student Aid
- Federal Perkins Loan Disclosure
- Federal Student Aid
- Federal Student Aid Customer Service Center Information
- Federal Student Financial Aid Penalties for Drug Law Violations
- Federal Work Study (FWS) ED Student Aid
- Federal Work Study (FWS) Program NU homepage
- Financial Aid and Scholarships
- Financial Aid Application Process
- Financial Aid Calendar
- Financial Aid FAQs
- Financial Aid Guides
- Financial Aid Programs
- How to Pay for College
- Institutional Refund Policy
- Loan Forgiveness Programs
- Net Price Calculator
- NU Scholarships
- PELL Grant-Lifetime Eligibility Used Calculation
- PERKINS Loan Program
- Private Loan Self Certification
- Private Loan Search
- Return of Title IV Funds (R2T4) Policy
- Return to Title IV Funding FAQs
- Scholarship Information
- School Clearance Letter
- State-Specific Refund Policies
- TEACH Grant Exit Counseling
- 2022 Graduate Shopping Sheet
- 2022 Undergrad Shopping Sheet
- 2022 Graduate Nursing Shopping Sheet
- 2022 Undergrad Nursing Shopping Sheet
- 2022 Doctorate Nursing Shopping Sheet
Academic Information & Policies
- Articulation Agreements
- Computer Software and Email Policies
- Copyright Infringement
- Course Scheduling, Course Drop and Withdrawal
- Credit Hour Policy
- Faculty Directory
- Family Educational Rights and Privacy Act (FERPA)
- Visit the U.S. Department of Education website for additional information on FERPA
- General Catalog
- General Education Requirements
- Illegal Usage and Copyright
- Institutional Learning Outcomes
- Learning Outcome Assessment and Program Review
- Master’s in Behavior Analysis Licensure Disclosure – Rhode Island
- Teacher Preparation Program Reports:
- Title II Report – CA Traditional Teacher Preparation Programs 2016-2017
- Title II Report – CA Alternative Teacher Preparation Programs 2016-2017
- Title II Report – NV Traditional Teacher Preparation Programs 2016-2017
- Title II Report – NV Alternative Teacher Preparation Programs 2016-2017
- CTC Completer Survey Reports for Educator Preparation Programs 2017
- CTC Employers Survey for Educator Preparation Programs 2017
- Textbook Information:
- National University’s Bookstore
- Printed Textbooks
- Transfer Credit Policies
- Transfer Credit Calculator
Health, Safety and Security
- Annual Safety & Security Report (Clery Report). Includes Emergency Response and Evacuation Procedures, Timely Warnings, and crime statistics. A Student Notification is emailed to each enrolled student annually
- Emergency Procedures
- Civil Rights Policies (including Title IX)
- Drug and Alcohol Policy
- Drug and Alcohol Abuse Prevention Program
- Missing Student Notification Policy
- Vaccinations Policies
- Voter Registration Information:
Student Services & Outcomes
Student Concierge Services
Student Concierge Services (SCS), is comprised of knowledgeable Student Service Advocates. Our highly-skilled team of advocates assist student learners through a variety of insightful services; offering guidance, answers about National University policies & procedures, combined with innovative and sound solutions to create an exceptional student experience.
Methods of Contact:
Phone: (866) 628-8988 /(866) NU-ACCESS ext. 8900
E-mail: [email protected]
Start a chat or ask us a question through NU Knowledge Base
Completion/Graduation and Transfer Out Rates:
National University reports disaggregated graduation rates by gender, major racial and ethnic subgroups (as defined by IPEDS).
The “Student Right to Know” or IPEDS graduation rate tracks the progress of students who began their studies as full-time, first-time degree- or certificate-seeking students to see if they complete a degree or other award such as a certificate within 150% of “normal time” for completing the program in which they are enrolled. NU does not disaggregate SRTK graduation by recipients of Federal Student Financial Aid recipients as the number is too small to disclose or report and protect student privacy.
Student Right to Know graduation and retention rates can be found here: https://nces.ed.gov/collegenavigator/?q=national+university&s=all&pg=2&id=119605#retgrad
Note that not all students at the institution are tracked for these rates. Students who have already attended another postsecondary institution, or who began their studies on a part-time basis, are not tracked for this rate.
For graduation rates of all students, please see the graduation rate dashboard on our student achievement page here: https://studentachievement.nu.edu/institutional-data.html. Graduate diversity is also available as a Graduate Report as part of the Student Demographics dashboard.
For retention rates of all students, please see the retention rate dashboard on our student achievement website https://studentachievement.nu.edu/institutional-data.html
Other consumer information:
- Job Placement Rates: Not Applicable since National does not calculate job placement rates.
- Placement in Employment: Not Applicable since National does not calculate job placement rates.
- Types of Graduate and Professional Education In Which the Institution’s Graduates Enroll: Not Applicable since National does not calculate job placement rates.
- Credential Advisor Contacts
- Credential & Certificate FAQs
- Information for Current Credential Students
- Tuition & Fees
General Institutional Information
- College Navigator: National Center for Education Statistics
- College Resource Network-Scholarships
- College Results Online: The Education Trust
- Federal Student Aid Contact Information
- Financial Aid Calculator
- General Scholarships (Scholarships.com)
- High School Diploma Program for Adults
- WebGrants 4 Students