State Authorization of Distance Education
States have varying rules, requirements and regulations that govern online (distance) education offered by out-of-state postsecondary institutions. These rules require higher education institutions that offer distance education to state residents to either register, obtain licensure or certification approval, a letter of exemption, or other certification from the relevant state agencies. For states in which National University lacks a physical presence, which may be defined differently by state, National University is not required to obtain authorization. Many of these regulations also apply to field experiences (e.g., internships, practicums, clinicals, etc.) in the state.
National University research and monitors state authorization requirements in each state and continues to make good faith efforts to secure the appropriate authorization and/or licensure to offer online programs in each state for student enrollment. Please make note that National University may have programs that are unauthorized in various states and is therefore unable to offer those programs to students residing in states.
STATE RELOCATION NOTICE
Students who relocate while enrolled may be unable to complete their studies if they are moving to a country or state
where the University is not currently authorized to offer that particular program. Prospective students should contact
their Admissions Advisor to discuss how relocation could alter their eligibility, while current students should contact
their Academic Advisor if they are considering relocating during their course of study.
Since the University must be authorized/approved to offer programs in each state, there may be consequences for
applicants and students who relocate to a state or country where the institution does not meet state requirements or has yet to be approved. There are also program limitations even in states where the university is authorized/approved; for states with an authorized/approved status, applicants/students may not be able to apply, continue, or change to a particular program, as not all programs may be approved by a state licensing authority. In these cases, these programs
cannot be offered to students residing in that state.
Some programs offered at National University may not provide all the educational requirements necessary for professional licensure or certification in a student’s state or country. Prospective and current students should review the University’s Licensure Disclosures for more information related to these programs. Individuals considering an online program that leads to a professional license/certification should be aware that requirements for professional licensure can vary drastically by state, and these requirements can change frequently and often without notice. While a program may originally meet the educational requirements for licensure, changes in requirements could impact the program’s ability to meet any new educational requirements.
Students considering an online program that leads to a professional license in a state are highly encouraged to contact
the appropriate licensing agency and organization(s) in that state to seek information and additional guidance before
beginning the program; and students should also continually monitor changes throughout the program as licensure
requirements may change over time. Many licensure boards require more than successful degree completion to obtain a license, such as completion of an examination(s), test(s), background check(s), internship/practicum hours, and other requirements determined by the respective state board. It is the responsibility of the student completing the licensure program to check with the respective state licensing board(s) for the most recent information, rules and requirements. National University is not responsible and cannot be held liable if the student is unable to qualify for licensure or certification in any jurisdiction or cannot obtain a practicum/internship location.
STATE-REGULATED REFUND POLICIES FOR ONLINE/DISTANCE LEARNING
Tuition refunds for students enrolled in online programs who reside in certain states will be issued in accordance with
the policies required by the laws and regulations of those states. However, if the University’s standard Refund Policy
is more beneficial to those students, the University will follow its standard Refund Policy. State-specific refund
policies are listed below and online https://online.flippingbook.com/view/814609/48/.
STUDENT CONSUMER INFORMATION
The National University Consumer Information page at www.nu.edu/consumer-info/ provides links to a suite of important National University information, disclosures, policies and procedures. Per the Higher Education Opportunity Act, this information is intended to provide an assortment of pertinent and helpful information to prospective students, current students, their families, support persons, and other interested parties. This information webpage includes resources and links to academic policies, financial aid resources, general institutional information, health, safety & security items, student services, admissions expectations, and a variety of other areas. See www.nu.edu/consumer-info/.
National University is currently, registered, licensed, authorized, have a letter of exemption or lack of physical presence in the following states:
Alabama Commission on Higher Education
100 North Union Street
Montgomery, AL 36104
Alabama Community College System (ACCS)
P.O. Box 302130
Montgomery, AL 36130
135 South Union Street
Montgomery, AL 36104-4340
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
Arizona State Board for Private Postsecondary Education
1740 W. Adams Street, Suite 3008
Phoenix, AZ 85007
Arkansas Higher Education Coordinating Board
423 Main Street, Suite 400
Little Rock, Arkansas 72201
Arkansas Higher Education Coordinating Board certification does not constitute an endorsement of any institution or degree program. Such certification merely indicates that certain criteria have been met under the rules and regulations of institutional and program certification as defined in Arkansas Coe §6-61-301. The student should be aware that these degree programs may not transfer. The transfer of course/degree credit is determined by the receiving institution.
California Bureau for Private Postsecondary Education
P.O. Box 98018
West Sacramento, CA 95798-0818
2535 Capital Oaks Drive, Suite 400
Sacramento, CA 95833
Colorado Commission on Higher Educatio
1560 Broadway, Suite 1600
Denver, CO 80202
Connecticut Office of Higher Education
450 Columbus Boulevard, Suite 510
Hartford, Connecticut 06103-1841
Delaware Department of Education
401 Federal Street, Suite 2
Dover, DE 19901
District of Columbia Higher Education Licensure Commission (HELC)
1050 First Street, NE, 5th Floor
Washington, DC 20002
National University has an account for student indemnification in the manner of a surety bond, which may be used
to indemnify a student or enrollee who has suffered damage as a result of: discontinuance of operation or
violation by the institution of any provision of NRS 394.383 to 394.560.
Florida Department of Education
Commission for Independent Education
325 West Gaines Street, Suite 1414
Tallahassee, FL 32399
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Place, Suite 220
Tucker, GA 30084-4113
Hawaii Postsecondary Education Authorization Program
P.O. Box 541
Honolulu, HI 96809
Idaho State Board of Education
650 W. State Street, 3rd Floor
Boise, ID 83720-0037
Illinois Board of Higher Education
Illinois Board of Higher Education
1 North Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
Indiana Commission on Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Iowa College Student Aid Commission
475 SW Fifth Street, Suite D
Des Moines, IA 50309
(877) 272-4456 option 4
Kansas Board of Regents
1000 SW Jackson Street, Suite 520
Topeka, KS 66612-1368
National University is authorized to operate in Kansas with a Certificate of Approval from the Kansas Board of Regents.
Kentucky Council on Postsecondary Education
1024 Capital Center Drive, Ste. 320
Frankfort, KY 40601
Louisiana Board of Regents
1201 N 3rd Street, Suite #6
Baton Rouge, LA 70802
National University is currently licensed by the Board of Regents of the State of Louisiana. Licenses are
renewed by the State Board of Regents every two years. Licensed institutions have met minimal operational
standards set forth by the state, but licensure does not constitute accreditation, guarantee the transferability of credit, nor signify that programs are certifiable by any professional agency or organization.
Maine Department of Education
23 State House Station
Augusta, ME 04333
Maryland Higher Education Commission
6 N. Liberty Street
Baltimore, MD 21201
Students enrolled in online programs who reside in Maryland will receive the minimum tuition refunds in
accordance with the Maryland Higher Education Commission requirements (specified in Title 13B.05.01.10 of the
Code of Maryland Regulations).
A. Except as provided in §B of this policy/regulation, an institution’s refund policy shall conform to this
regulation and the institution shall provide for refunds of tuition to Maryland students as provided in this regulation.
B. If the University’s refund policy is more beneficial to Maryland students, the institution will follow its
refund policy and provide for refunds of tuition to Maryland students as provided in that policy.
C. Minimum refund: The University will refund the applicable tuition refund to a Maryland student who drops,
withdraws or is terminated after completing only a portion of a course/class:
Proportion of Total Course, Program, or Term Completed as of Date of Withdrawal or Termination
Less than 10%……………………………………………….90% refund
10% up to but not including 20%…………………….80% refund
20% up to but not including 30%…………………….60% refund
30% up to but not including 40%…………………….40% refund
40% up to but not including 60%…………………….20% refund
More than 60%……………………………………………..No refund
A refund due to a Maryland student will be based on the date of withdrawal or termination and paid within 60
days from the date of withdrawal or termination.
D. This refund policy is disclosed and acknowledged by students upon enrollment, and
E. Documentation verifying student refunds in accordance with this policy is maintained.
Massachusetts Department of Higher Education
1 Ashburton Place, Room 1401
Boston, MA 02108
Michigan Department of Licensing and Regulatory Affairs
611 W. Ottawa
P.O. Box 30004
Lansing, MI 48909
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
National University is registered with the Minnesota Office of Higher Education pursuant to Minnesota Statutes
sections 136A.61 to 136A.71. Registration is not an endorsement of the institution. Credits earned at the
institution may not transfer to all other institutions.
Minnesota residents interested in enrolling in the Bachelor of Science in Criminal Justice program should make
note that the state of Minnesota licenses police officers and there are specific educational requirements. In
addition, additional training (a skills-based course) is also required before being eligible for licensure as a
police officer in the state of Minnesota.
ILR 260 is not recognized as an English or communication class in Minnesota. Minnesota residents must be
required to complete other English or communication class to satisfy the Minnesota Degree Standards.
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211
Missouri Department of Higher Education
205 Jefferson Street
Jefferson City, MO 65201
Montana Board of Regents
2500 Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
140 N. 8th Street, Suite 300
Lincoln, NE 68508
Nevada Commission on Postsecondary Education
8778 S. Maryland Pkwy, Ste 115
Las Vegas, NV 89123
National University has an account for student indemnification in the manner of a surety bond, which may be used to indemnify a student or enrollee who has suffered damage as a result of: discontinuance of operation or violation by the institution of any provision of NRS 394.383 to 394.560.
New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
New Jersey Commission on Higher Education
20 West State Street
P.O. Box 542
Trenton, NJ 08625
New Mexico Higher Education Department
2044 Galisteo Street, #4
Santa Fe, NM 87505
New York Office of College and University Evaluation
89 Washing Avenue, Room 960
Education Building Annex
Albany, New York 12234
Board of Governors for the University of North Carolina
910 Raleigh Road
Chapel Hill, NC 27515
North Dakota University System
2000 44th Street, SW, Suite 301
Fargo, ND 58103
Ohio Board of Regent
25 South Front Street
Columbus, OH 43215
Oklahoma Regents of Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Oregon Office of Degree Authorization
1500 Valley River Drive, Suite 100
Eugene, OR 97401
Courses dropped before the 10th day of the course will be fully refunded. Online students located in Oregon who
withdraw from a course are eligible for a 50% partial refund through the middle week of the course term. Refunds
are based on unused instructional time and are prorated on a weekly basis.
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126
Rhode Island Board of Governors for Higher Education
560 Jefferson Boulevard, Suite 100
Warwick, RI 02886
South Carolina Commission on Higher Education
1122 Lady Street, Suite 300
Columbia, SC 29201
South Dakota Secretary of State
500 East Capitol Avenue
Pierre, SD 57501
Tennessee Higher Education Commission
404 James Robertson Parkway, Suite 1900
Nashville, TN 37243
Any authorization must be renewed each year and is based on an evaluation by minimum standards concerning
quality of education, ethical business practices, health and safety, and fiscal responsibility.
Tennessee Residents: Any grievances not resolved on the institutional level may be
forwarded to the Tennessee Higher Education Commission, Nashville, TN 37243-0830, (615) 741-5293.
Texas Higher Education Coordinating Board
P.O. Box 12788
Austin, TX 78711
1200 East Anderson Lane
Austin, TX 78752
National University has permission to operate in the state of Texas and has been regionally accredited by the
WASC Senior College and University Commission since 1977. The Texas State Board of Accountancy’s new regulations
preclude National University graduates from being qualified applicants for the CPA exam in Texas.
Texas Workforce Commission Career Schools and Colleges
101 E. 15th Street
Austin, TX 78778-0001
Exemption status means National university is not approved or regulated by the Texas Workforce Commission. This
means Texas Workforce Commission have not approved the curriculum, classrooms, teachers or any other matters
related to National University. On-site visits will not be conducted at National University. Furthermore, the
exemption status does not constitute approval, accreditation or licensure of any courses under Texas law.
Utah Division of Consumer Protection
160 East 300 South, Second Floor
Salt Lake City, UT 84114
Vermont Agency of Education
219 North Main Street, Suite 402
Barre, VT 05641
Virginia State Council of Higher Education
James Moore Building
101 N 14th Street
Richmond, VA 23219
Students are accepted and registered for classes with the understanding that they will attend the entire course.
Faculty contracts, the commitment of space, and other University resources are made on that assumption, creating
financial obligations that students who withdraw must share. National University’s refund policy reflects this
position. Students may withdraw themselves from class prior to midnight of the ninth (9th) day of the session by
emailing their academic advisor at [email protected] or Student Concierge Services at [email protected]
To accurately count session days, note that the first day of a session—not the actual day a student attends
class—counts as day one of that session. The University counts calendar days rather than business days for
determining refunds. As such, if the first day of the session is a Monday, the student would need to withdraw
prior to midnight of the following Tuesday, the ninth day of that session.
If a student does not complete a course, a tuition refund is made according to the following schedule, which is
based upon a 28-day month.
Students who withdraw from a course prior to midnight of the:
• Ninth (9th) day of the session will receive a 100 percent refund
• Fourteenth (14th) day of the session will receive a 50 percent refund
• Twenty-first (21st) day of the session will receive a 25 percent refund
Students who withdraw from a course after midnight of the twenty-first (21st) day of the session will not
receive a refund.
Students must have a credit balance in their account to receive a refund. Refunds, depending on the verification
of funds, are processed and mailed within fifteen (15) days from the later of:
a. The date from when a student cancel enrollment
b. The date from when the institution terminates a student’s enrollment
c. The last day of an authorized leave of absence (if the student fails to return after this period)
d. The last day of attendance of a student
All refunds are mailed to the student’s home address. Students must make sure that the address on file is
Washington Student Achievement Council
917 Lakeridge Way, SW
Olympia, WA 98504-3430
“National University is authorized by the Washington Student Achievement Council and meets the requirements and
minimum educational standards established for degree granting institutions under the
Degree-Granting Institutions Act. This authorization is subject to periodic review and authorizes National
University to offer field placement components for specific degree programs. The Council may be contacted for a
list of currently authorized programs. Authorization by the Council does not carry with it an endorsement by the
Council of the institution or its programs. Any person desiring information about the requirements of the act or
the applicability of those requirements to the institution may contact the Council at P.O. Box 43430, Olympia,
WA 98504-3430 or by email at [email protected] gov.”
“The transferability of credits earned at National University is at the discretion of the receiving college,
university, or other educational institution. Students considering transferring to any institution should not
assume that credits earned in any program of study at National University will be accepted by the receiving
institution. Similarly, the ability of a degree, certificate, diploma, or other academic credential earned at
National University to satisfy an admission requirement of another institution is at the discretion of the
receiving institution. Accreditation does not guarantee credentials or credits earned at National University
will be accepted by or transferred to another institution. To minimize the risk of having to repeat coursework,
students should contact the receiving institution in advance for evaluation and determination of transferability
of credits and/or acceptability of degrees, diplomas, or certificates earned.”
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston, WV 25301-2800
Wisconsin Educational Approval Board
P.O. Box 8366
4822 Madison Yards Way
Madison, WI 53705-8366
Students must submit an enrollment agreement before beginning classes at National University. The agreement
includes topics pertaining to tuition and fees, billing, attendance, financial assistance, payment options, and
other matters of enrollment. Contact an enrollment advisor for further information. The student may cancel
enrollment during a 3-business-day period by delivering or mailing a signed written notice to the school at the
address set forth in the notice of cancellation privilege. Saturdays, Sundays and holidays are not business
days. The school shall, within 10 business days after receiving notice of cancellation from the student, make
any refund owing as a result of the cancellation and arrange for a termination of the student’s obligation to
pay any sum. This cancellation privilege does not apply to any program for which the total cost is less than
$150 and which is offered in less than 6 class days, provided that the program is not one of a sequence.
Wisconsin Refund Policy
A student who withdraws or is dismissed after the cancellation period has passed, but before completing 60% of
the potential units of instruction in the current enrollment period, shall be entitled to a pro rata refund, as
calculated below, less any amounts owed by the student for the current enrollment period, less a one–time
application fee of $100.
1. Pro rata refund shall be determined as the number of units remaining after the last unit completed by the
student, divided by the total number of units in the enrollment period, rounded downward to the nearest ten
percent. Pro rata refund is the resulting per cent applied to the total tuition and other required costs paid by
the student for the current enrollment period.
2. All efforts will be made to refund prepaid amounts for books, supplies and other charges unless the student
has consumed or used those items and they can no longer be used or sold to new students, or are returned by the
school to the supplier.
3. Refunds shall be paid within 40 days after the effective date of termination.
4. After the student’s first period of enrollment, if a student withdraws or is dismissed in a subsequent
enrollment period, the school may also retain an administrative fee of 15% of the total cost of a resident
program, or $400, whichever is less.
5. No refund is required for any student who withdraws or is dismissed after completing 60% of the potential
units of instruction in the current enrollment period unless a student withdraws due to mitigating
circumstances, which are those that directly prohibit pursuit of a program and which are beyond the student’s
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0050
Each institution of higher education is required to provide all prospective and current students with the contact
information for the state agency, or agencies, that handle complaints against postsecondary education institutions
offering online (distance) learning within that state.
If a prospective or current student has a complaint, we encourage you to resolve them informally or formally through Student Services before submitting a complaint to an external entity.
Please contact our Student Concierge Services at 1-866-NU-ACCESS (1-866-682-2237) or email [email protected] with any concerns or questions.
Should a student wish to file a complaint in their home state, please select the state contact on the State Complaint webpage.