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National University recognizes that crime prevention is the responsibility of the University and each person working at, attending school at, or visiting a University facility. Crime prevention is best served by the vigilant surveillance of the premises and reporting any suspicious personal behavior.

Emergency Operations Information Line

1(844)-AlertNU or 1(844) 253-7868

This recorded information line is updated in the event of a campus emergency.

Reporting Health and Safety Concerns

Students, faculty, staff, and guests should immediately report health or safety concerns to campus or security personnel.

If you cannot locate the campus security officer, ask to speak with the center director or another staff member as they will be able to assist you in reaching the security officer. You can also contact Campus Safety & Security directly via their main line (858) 642-8892, mobile line (619) 405-4208, or email [email protected].

If you are dealing with something that is not an immediate health or safety concern, visit www.nu.edu/reportit to connect with the appropriate department. 

National University Annual Security Report

Emergency Procedures

Emergency Contacts

Employees are advised to program the following numbers in their mobile phones in the event of an emergency. Please note campus phones will require you to enter “9” to reach an outside line. Incidents occurring on any campus can be reported to the Director of Security for immediate assistance:

  • Office Phone: (858) 642-8191
  • Mobile Phone: (619) 405-4208
  • Safety & Security Office: (858) 642-8892

All work-related injuries or illnesses must be reported to Human Resources within 24 hours:

If an incident is in progress and you are unable to call but have access to email, send a message to [email protected].This notify Human Resources, Information Technology, Regional Operations and Safety & Security. All Security Officers are equipped with a cell phone. Please contact your Center Director for your officer’s number.

Campus Contacts



LOCK DOWN! Locks, Lights, Out of Sight

  • Lock interior doors
  • Turn out lights
  • Move away from sight
  • Do not open the door
  • Maintain silence
  • Prepare to evade or defend

LOCKOUT! Secure the perimeter

  • Bring everyone indoors
  • Lock perimeter doors
  • Increase situational awareness
  • Continue business as usual
  • Account for occupants

EVACUATE! Relocate to a safe location

  • Evacuate and reassemble in a safe location, outside of the building
  • Do not lose your life over your possessions. Leave your belongings behind
  • If time allows, take your emergency pack
  • Keep cell phones in your pocket, not your hands
  • Follow instructions from emergency personnel
  • Keep hands empty and raised when exiting the building
  • Account for occupants and visitors
  • Notify if anyone is missing or injured

SHELTER! Shelter-in-Place, hide and take cover

  • Hide away from sight
  • Take cover in or against a building, underneath your desk
  • Prepare to evade or defend

Active Shooter

If an active shooter is in the vicinity: RUN.HIDE.FIGHT.

  • Remain calm. Survey your surroundings for a safe escape route.
  • RUN. Relocate to a safe location.
  • If there is an escape path, attempt to evacuate to a safe location.
  • Leave your belongings behind. Staying out of harms way is your top priority.
  • Help others escape, if possible.
  • Prevent others from entering the area.
  • Call 911 when you are safe. Report location of injured and if possible, description of assailant.
  • HIDE. If evacuation is not possible, find a place to hide.
  • Lock and/or blockade the door.
  • Silence your cell phone.
  • Hide behind large objects, out of assailant’s view.
  • Remain very quiet.
  • Prepare to evade or defend.
  • FIGHT. As a last resort, and ONLY if your life is in danger.
  • Attempt to incapacitate the intruder.
  • Act with physical aggression.
  • Improvise weapons.
  • Commit to your actions.

When Law Enforcement Arrives:

  • Remain calm and follow instructions.
  • Keep your hands visible at all times.
  • Avoid pointing or yelling.
  • Know that help for the injured is on its way.
  • Wait for further instructions. Do not drive away unless instructed to do so.

Building Evacuation

  • When an alarm sounds or an emergency is communicated, evacuate the building IMMEDIATELY.
  • Pull the fire alarm if you discover a fire.
  • Do not lose your life over your possessions. If time allows, take your keys and cell phone.
  • CLOSE but do not lock doors as you leave.
  • Look for the nearest doorway marked EXIT and/or proceed to the nearest safe stairway and exit the building quickly.
  • Do not use elevators.
  • Be certain all persons in the area are evacuated, if possible.
  • Help those who need special assistance.
  • Report immediately to the designated assembly area for a head count. Report anyone missing or injured.
  • Wait for instructions from emergency personnel. Do not leave until told to do so.



  • Decide where you can take cover when tremors start.
  • Clear the area underneath your desk of boxes or other items.
  • Store your Grab-in-Go bag underneath your desk or table.
  • Secure book shelves or partitions to walls.
  • Keep overhead bins locked.
  • Prepare a kit for home. (3 day supply of food & water, First Aid kit, blankets, flashlights, radio, and batteries.)
  • Store a pair of shoes and flashlight in a bag and tie it to your bed post.
  • Establish an out-of-state contact.
  • Join your local Community Emergency Response Team (CERT).


  • Resist the urge to panic and flee. Remain calm.
  • Protect yourself from falling or flying objects.
  • Get under or beside something that is sturdier than you.
  • Stay away from large windows, shelving systems, or tall room partitions.
  • DROP onto your hands and knees and take cover underneath a desk, table, or stairwell; or beside an interior wall or sofa.
  • Do not stand in doorways. Doors can swing violently, resulting in smashed or broken fingers.
  • COVER the back of your head and clasp your hands behind your neck. Bend over to protect your vital organs.
  • If you are in a wheelchair, set your parking brake, lean forward and cover your neck with your hands and arms or other items.
  • Close your eyes and mouth to protect against dust and debris.
  • HOLD ON to desk or table legs so that you can remain covered; or hold on to sofa leg. Be prepared to move with your shelter.
  • Remain sheltered until shaking stops.
  • Prepare for after shocks, power outage, sounding alarms, activated fire sprinklers, and noise from broken glass, creaking walls or falling objects.
  • If you are inside, stay inside.

If you are outside:

  • Resist the urge of running towards a building.
    • Drop down to your hands and knees.
    • Cover your head with your arms, clasping your hands behind your neck.
    • Bend over to cover your vital organs and hold on.
  • If you can move safely, relocate to an open area away from overhead power lines, building facades, or windows.

If you are at a desk or table located near a window:

  • Get underneath desk or table and pull in chair as close as you can to protect you from flying glass.

If you’re driving:

  • Gradually decrease speed and pull over to the side of the road.
  • Do not stop under overpasses or bridges.
  • Set your parking break.
  • Turn on the radio and listen to emergency alerts.
  • If a power line falls on your car, call 911 and remain inside your vehicle. Do not touch windows, doors or any metal surfaces.

If in a stadium/theatre/auditorium/classroom:

  • DROP to your hands and knees, in between the seats.
  • COVER your neck with your hands and arms. Bend over as far as possible to protect your vital organs.
  • HOLD ON to a chair leg with one hand, while protecting your head and neck with your other arm.
  • Close your eyes and mouth to protect against dust and debris.

If sitting in a restroom stall:

  • Bend towards your knees.
  • Cover your head with your arms to protect yourself from falling objects.
  • Close your eyes and mouth to protect against dust and debris.

If at the grocery store:

  • Resist the instinct to run.


  • Retrieve your dust mask from your Grab-n-Go bag and use it to cover your nose and mouth.
  • Check your surroundings before leaving your shelter or bed.
  • Be careful of any debris such as broken glass.
  • Do not attempt to evacuate unless absolutely necessary.
  • If evacuating, take all essential items (jacket, purse/wallet, cell phone, car and house keys, laptop, etc) and your Grab-n-Go bag.
  • Survey your immediate area for trapped or injured persons and ruptured utilities.
  • Provide care for injured and resolve any issues such as chemical spills or other hazards.
  • Be prepared for after shocks by relocating to a safe area and not running.
  • If possible, notify your out-of-state contact.