Lead Faculty: Dr. Shekar Viswanathan
Course Description
This course focuses on quality aspects related to project management, operations and other aspects of engineering. The course covers materials on the theories and principles of total quality management required for a successful organization. In addition, key global trends, strengths and weaknesses of U.S. companies in the global marketplace, costs of poor quality, and ethical dilemmas will be discussed. In addition, concepts related to six sigma, benchmarking, SPC, quality tools, and ISO 9000-2000 will be discussed.