Prerequisite
ENM 600
Course Description
This course examines the design and management of internal capacity as it applies to all organizations. It examines the principles and techniques for designing, analyzing, and managing operations processes. It addresses how all operations and behavior components fit together and how to identify and resolve the right problem. Topics include statistical process control, supply chain management, and total quality management. This course also reinforces the concept of project management engineering within operational settings. Topics covered would include, Overview of Operations Management, problem identification and resolution, process design, development, and management, applications of technology and knowledge management, integration and application and evaluation.