ITM200 Computer Hardware & Software

Lead Faculty: Ms. Debra A. Bowen

Course Description

This course provides an in-depth look at the hardware components of a personal computer with the focus on proper installation and administration throughout the course. Students learn to identify, install and configure various computer hardware components as well as basic computer and configuration concepts. This course also provides students with an understanding of basic hardware component features of a personal computer; how hardware and software work together; installation, maintenance and support of various hardware components. These components include: various types of processor chips, motherboards, supporting I/O devices, memory modules, floppy drives, hard drives, SCSI drives and mass storage device installation and maintenance considerations, peripherals support, multi-media devices, supporting modems, basic network terminology, concepts and topology designs, troubleshooting and maintenance fundamentals and considerations, purchasing and building considerations of a personal computer.

Learning Outcomes

  • Upon successful completion of this course, the student will be able to:
    • Identify names, purpose and characteristics of system modules by recognizing them by sight or definition
    • Identify basic procedures for adding and removing field-replacable modules for desktop systems.
    • Identify typical IRQ's, DMA's, and I/O addresses, and procedures for altering these settings when installing and configuring devices.
    • Identify the names, purposes and performance characteristics of standardized/common peripheral ports, associated cabling, and their connectors. Recognize ports, cabling, and connectors, by sight.
    • Identify proper procedures for installing and configuring common IDE devices.
    • Identify proper procedures for installing and configuring common peripheral devices.
    • Identify procedures to optimize PC operations in specific situations.
    • Determine the issues that must be considered when upgrading a PC.
    • Recognize common problems associated with each module and their symptoms, and identify steps to isolate and troubleshoot the problems.
    • Identify basic troubleshooting procedures and tools.
    • Identify the various types of preventative maintenance measures, products and procedures and when and how to use them.
    • Distinguish between the popular CPU chips in terms of their basic characteristics.
    • Identify the types of RAM (Random Access Memory), form factors, and optional characteristics.
    • Identify the most popular types of motherboards, their components, and their architecture (bus structures).
    • Identify the purpose of CMOS (Complementary Metal-Oxide Semiconductor) memory, what it contains, and how and when to change its parameters.
    • Identify printer technologies, interfaces and options/upgrades.
    • Recognize common printer problems and techniques used to resolve them.