Lead Faculty: Dr. Michael Charles PickettAssociate of Arts in Hospitality and Customer Service The Associate of Arts in Hospitality and Customer Service degree is intended to prepare students to work in the rapidly expanding field of hospitality services. Combining general business and management courses with hospitality and customer service courses, students will be prepared for an entry level position or advancement within the industry. In addition to acquiring general business and management skills, students will become familiar with the hospitality service environment. While working in collaborative teams, actual customer service scenarios from industry will be discussed and analyzed through problem resolution processes. This program will prepare graduates to develop and lead world class hospitality services and value-added customer partnerships.
To receive the Associate of Arts degree with a major in Hospitality and Customer Service students must complete at least 90 quarter units, 31.5 of which must be taken in residence at National University. All students must complete the Associate of Arts general education requirements as part of the 90 quarter units. Please refer to the section on undergraduate admissions for further information on admission and evaluation.
This program is available online.