
Master of Arts in Conflict Resolution
100% Online
Self-paced, interactive courses
Personalized Support
Tutoring, mentoring, and career resources

Take the first step in your National University Journey

Gain In-Demand Conflict Resolution Skills
Degree:
Master of Arts in Conflict Resolution
Application:
$0 application fee. No essays/exams.
Whether you’re an attorney, manager, educator, HR leader, or policy advisor, a Master’s Degree in Conflict Resolution equips you to resolve disputes, communicate effectively, and lead with confidence across diverse workplaces. Through real-world scenarios, you’ll build expertise in mediation, negotiation, and facilitation while gaining hands-on experience with digital dispute-resolution tools and other cutting-edge technologies.
Career-Focused Curriculum for Busy Learners
National University’s flexible online MA in Conflict Resolution gives career-minded professionals the practical skills to tackle complex conflicts. You’ll develop ethical, inclusive, and solution-focused leadership skills, preparing you to pursue advancement in a variety of areas, including law, business, government, healthcare, and nonprofit sectors.
Degree Requirements
The program consists of 30 quarter units. Students must successfully complete all 10 (ten) courses in the program to be awarded the Master of Arts in Conflict Resolution degree.
CORE REQUIREMENTS
10 Courses
Conflict Resolution Process
3 Credit Hours
Integrative Negotiation
3 Credit Hours
Ethics and Neutrality
3 Credit Hours
Facilitation/Mediation Practicum
3 Credit Hours
Arbitration: Uses and Issues
3 Credit Hours
Specialized Negotiations
3 Credit Hours
Restorative Justice
3 Credit Hours
Conflict Resolution and Technology
3 Credit Hours
Conflict Resolution and Litigation
3 Credit Hours
Conflict Resolution: Thesis
3 Credit Hours
Career Outlook
Data Source: The career outcomes data presented is sourced from Lightcast, which provides insights based on real-time job postings, public datasets, and analytics. Lightcast derives its data from sources such as the Bureau of Labor Statistics (BLS), the Quarterly Census of Employment and Wages (QCEW), and the Occupational Employment Statistics (OES). While accurate and reliable, this data reflects general labor market trends and may not represent individual outcomes or specific local conditions. For more details on Lightcast’s methodology, visit their Data Overview.
Here are some careers this degree could prepare you for:
Please select the state you will work in to view job data in your area
- Top Jobs in this field
- Median Salary
- Job Openings
- Arbitrators, Mediators, and Conciliators
-
$67,202
avg. salary (USA) -
494
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Mediation
- Legal Hearings
- Arbitration
- Conflict Resolution
- Social Work
- Case Management
- Dispute Resolution
ALl of USATop Companies Hiring
- Xerox
- Cox Automotive
- American Arbitration Association
- State of New York
- Asaph Documents
- State of Florida
- City of New York
- Postsecondary Area, Ethnic, and Cultural Studies Teachers
-
$83,891
avg. salary (USA) -
170,915
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Social Sciences
- Ethnic Studies
- Talent Management
- African-American Studies
- Pedagogy
- Latin American And Latino Studies
- Sociology
ALl of USATop Companies Hiring
- DePaul University
- California State University-Fresno
- California State University-Fullerton
- The University of Texas at Austin
- California State University-Chancellors Office
- California State University-Monterey Bay
- University of Chicago
- Social and Human Service Assistants
-
$45,082
avg. salary (USA) -
56,491
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Social Work
- Human Services
- Psychology
- Discharge Planning
- Case Management
- Long-Term Care
- Disabilities
ALl of USATop Companies Hiring
- Sunrise Senior Living
- Commonwealth Of Pennsylvania
- Molina Healthcare
- StoryPoint
- The Salvation Army
- Eben Ezer
- State of Minnesota
- Social Science Research Assistants
-
$57,686
avg. salary (USA) -
6,086
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Social Sciences
- Political Sciences
- Data Analysis
- Economics
- Data Collection
- Sociology
- Public Policies
ALl of USATop Companies Hiring
- The Borgen Project
- TELUS
- Pennsylvania State University
- The University of Texas at Austin
- Stanford University
- University of Chicago
- Pacific Northwest National Laboratory
- Equal Opportunity Representatives and Officers
-
$78,271
avg. salary (USA) -
39,666
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Project Management
- Marketing
- Data Analysis
- Social Work
- Auditing
- Case Management
- Psychology
ALl of USATop Companies Hiring
- Terraboost Media
- Year Up
- Caliber Healthcare Solutions
- Project Time & Cost
- City of New York
- Baptist Health Jacksonville
- Acosta Group
- Human Resources Specialists
-
$72,832
avg. salary (USA) -
100,514
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Human Resources Information System (HRIS)
- Applicant Tracking Systems
- Employee Relations
- Recruitment Strategies
- Auditing
- Talent Acquisition
- Full-Cycle Recruitment
ALl of USATop Companies Hiring
- Deloitte
- General Motors
- Walmart
- Target
- Amazon
- Ryder
- Lowe's
- Human Resources Managers
-
$139,136
avg. salary (USA) -
21,643
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Employee Relations
- Performance Management
- Human Resources Information System (HRIS)
- Talent Management
- Employee Engagement
- Labor Law
- Project Management
ALl of USATop Companies Hiring
- Amazon
- Deloitte
- Lumen Technologies
- General Motors
- GAF Materials Corporation
- Prime Therapeutics
- PricewaterhouseCoopers
- Human Resources Assistants
-
$49,455
avg. salary (USA) -
11,547
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Administrative Support
- Human Resources Information System (HRIS)
- Data Entry
- Auditing
- Employee Onboarding
- Employee Relations
- Applicant Tracking Systems
ALl of USATop Companies Hiring
- Sunstates Security
- Securitas
- Walmart
- Metro One Loss Prevention Services Group
- Hilton
- Uline
- Marriott International
- Compliance Managers
-
$101,354
avg. salary (USA) -
108,223
job openings (past yr.) past year
ALl of USAMost Desired Skills
- Auditing
- Regulatory Compliance
- Project Management
- Compliance Management
- Risk Management
- Risk Analysis
- Compliance Risk
ALl of USATop Companies Hiring
- CVS Health
- TD Bank
- Walmart
- Cardinal Health
- KPMG
- Amazon
- Deloitte
Program Learning Outcomes
Graduates will be able to:
- Diagnose conflicts analytically, ranging from simple to complex.
- Cultivate effective communication skills for constructive dialogue in conflict resolution processes.
- Apply integrative bargaining techniques for negotiating integrative outcomes.
- Implement facilitation and mediation fluency in various professional contexts.
- Explore current issues and trends in conflict resolution, for example the use of technology in conflict resolution, cross-cultural challenges, legal considerations, or emerging practices.
- Demonstrate the ability to conduct independent research in the field of conflict resolution.

Admissions
Transfer Students Welcome
Enrolling in a university is a big decision. That’s why our dedicated admissions team is here to guide you through the admissions process and help you find the right program for you and your career goals.
To that end, we’ve simplified and streamlined our application process, so you can get enrolled in your program right away. Because we accept and review applications year round, you can begin class as soon as next month, depending on your program and location of choice.
Learn more about undergraduate, graduate, military, and international student admissions, plus admissions information for transfer students. You can also learn more about our tuition rates and financial aid opportunities.
To speak with our admissions team, call (855) 355-6288 or request information and an advisor will contact you shortly. If you’re ready to apply, simply start your application today.

Scholarships and Financial Aid
National University is dedicated to making higher education affordable, as well as accessible. Through NU scholarship offerings, eligible students are able to reduce the financial burden of college, start classes sooner, and finish their programs faster while focusing on achieving their goals.
Accreditations

The Western Association of Schools and Colleges (WASC) accredits public and private schools, colleges, and universities in the U.S.

Why National University?
We’re proud to be a Veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible, achievable higher education to adult learners.
Today, we educate students from across the U.S. and around the globe, with over 250,000 alumni worldwide.

“National University has impacted my career. You can immediately apply what you learn in class to your business.”
Francisco R.,
Class of 2016
What makes a degree
with National University unique?
Free Tutoring Sessions
Access personalized tutoring sessions at no cost — empowering your learning.
Online
Flexibility meets quality education with our online learning option.
24/7 Support
Get assistance anytime, anywhere with our round-the-clock support services.
Military Friendly
Committed to serving those who serve — diverse resources and support for veterans and family. Military and Veteran Admissions.
Mentoring Network
Individual student and alumni career guidance, professional development opportunities, and customized career support.
Transfer Students Welcome
NU makes it easy to get your degree, even if you started it with another university. Learn more about transferring to NU.
Accelerate Your Career With NU
At National University, you’re part of a family. As a student, you’ll have the support of staff, faculty members, students, and alumni who will be there with you every step of the way, cheering you on as you pursue your goals.
Our network of 250,000 alumni is a large global community that provides our graduates with the professional connections to get a leg up in your new career.

Frequently Asked Questions
NU’s MA in Conflict Resolution is an online graduate program designed for students who want to develop advanced skills in mediation, negotiation, and dispute resolution while learning to lead with ethical, inclusive, and solutions-focused approaches.
This program is ideal for attorneys, managers, educators, HR leaders, policy advisors, and other professionals seeking to resolve conflicts effectively in law, business, government, healthcare, and nonprofit sectors.
NU’s MA in Conflict Resolution is fully online and designed for busy learners. You’ll complete 10 courses at your own pace, allowing you to balance work and life while pursuing your studies.
Graduates will be able to diagnose conflicts, communicate effectively, negotiate integrative outcomes, implement facilitation and mediation strategies, explore current trends and technologies, and conduct independent research in conflict resolution.
Yes. Courses incorporate cutting-edge tools for online mediation, remote facilitation, and digital dispute resolution, giving you hands-on experience with the technologies increasingly used in professional conflict management.
Yes. Students engage in real-world scenarios, digital dispute-resolution tools, and practical experiences through courses like the Facilitation/Mediation Practicum and the Conflict Resolution Thesis.
Program Disclosure
Successful completion and attainment of National University degrees do not lead to automatic or immediate licensure, employment, or certification in any state/country. The University cannot guarantee that any professional organization or business will accept a graduate’s application to sit for any certification, licensure, or related exam for the purpose of professional certification.
Program availability varies by state. Many disciplines, professions, and jobs require disclosure of an individual’s criminal history, and a variety of states require background checks to apply to, or be eligible for, certain certificates, registrations, and licenses. Existence of a criminal history may also subject an individual to denial of an initial application for a certificate, registration, or license and/or result in the revocation or suspension of an existing certificate, registration, or license. Requirements can vary by state, occupation, and/or licensing authority.
NU graduates will be subject to additional requirements on a program, certification/licensure, employment, and state-by-state basis that can include one or more of the following items: internships, practicum experience, additional coursework, exams, tests, drug testing, earning an additional degree, and/or other training/education requirements.
All prospective students are advised to review employment, certification, and/or licensure requirements in their state, and to contact the certification/licensing body of the state and/or country where they intend to obtain certification/licensure to verify that these courses/programs qualify in that state/country, prior to enrolling. Prospective students are also advised to regularly review the state’s/country’s policies and procedures relating to certification/licensure, as those policies are subject to change.
National University degrees do not guarantee employment or salary of any kind. Prospective students are strongly encouraged to review desired job positions to review degrees, education, and/or training required to apply for desired positions. Prospective students should monitor these positions as requirements, salary, and other relevant factors can change over time.
Back to top
Back to top