In an episode of the Modern Campus podcast, National University President Dr. Mark D. Milliron discusses how a design-thinking approach helps institutions better serve today’s complex, goal-driven learners. Dr. Milliron explains that modern students arrive with diverse responsibilities and expectations, balancing education with work, family, and service commitments. To help them succeed, universities must offer empathy-driven, flexible, and personalized support that extends beyond academics.
Dr. Milliron highlights National University’s Whole Human Education™ model, which integrates academic, financial, career, and emotional support to help students thrive. He emphasizes that when institutions intentionally design value-rich educational experiences aligned with students’ real lives, they can dramatically improve engagement, persistence, and long-term outcomes.
Listen to the full episode featuring Dr. Mark D. Milliron on Modern Campus. Learn more about National University’s mission to serve working adults, service members, and lifelong learners at nu.edu.
