3 Questions with National University’s Errin Heyman: Leading Innovation in Learning Experience

As associate vice president of learning experience at National University, Dr. Errin Heyman is helping redefine how higher education supports the modern learner. In a recent Q&A feature, Dr. Heyman discussed NU’s distinctive mission to serve nontraditional students, working adults, military-affiliated learners, caregivers, and others balancing education with life’s responsibilities. Founded in 1971 by a veteran, National University now serves more than 50,000 degree-seeking students and 80,000 workforce learners annually, underscoring its position as a national leader in accessible, flexible education.

Dr. Heyman also shared her career journey from teaching English to leading innovative learning design teams and offered advice for professionals aspiring to leadership roles at the intersection of education, technology, and learner success. Emphasizing adaptability, mentorship, and continuous learning, she encouraged educators to stay curious and engaged with neuroscience and learning science research to better meet students where they are.

Read the full interview with Dr. Errin Heyman on Inside Higher Ed. Learn more about National University’s mission to serve working adults, service members, and lifelong learners at nu.edu.

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