Mediation Fundamentals

Course Description

An introductory interactive and entertaining course designed for students and business professionals to develop the skills required to perform effectively as a mediator. Students will be introduced to different mediation styles such as facilitative, transformative, and evaluative methods. The course utilizes negotiating principles, role plays, videos, and case studies.

Learning Outcomes

  • Understand the role mediation plays in the resolution of disputes.
  • Describe the different stages of a mediation and the interrelationship between the mediator, the parties and their advocates.
  • Recognize how mediator and party biases and cultural differences can effect the mediation process.
  • Identify the different styles of mediation and know which style should be used for different types of disputes.
  • Demonstrate through role-playing an appreciation of mediation dynamics.
  • Identify and describe how mediation differs from other ADR processes.
  • Describe the different styles of mediation and their advantages and disadvantages.
  • Identify the differences between facilitative and evaluative mediation.
  • Understand the advantages and disadvantages of mediation.
  • Identify the stages of mediation.

Why Choose National University?

We’re proud to be a veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible, achievable higher education to adult learners. Today, we educate students from across the U.S. and around the globe, with over 200,000 alumni worldwide.

Four-Week Courses

Focus on one subject at a time — one month at a time — and finish your degree faster.

75+ Degree Programs

Choose from associate, bachelor’s, and master’s degrees, plus credentials and certificates.

On Campus or Online

Study when and where it’s convenient for you with evening, weekend, and 100% online classes.

Year-Round Enrollment

Apply or transfer any time. Classes start monthly, and applications are accepted year round.

20+ Locations

Attend class and learn onsite at one of over 20 locations in California.

Military Friendly

As a Yellow Ribbon school, we offer tuition discounts to servicemembers and dependents.

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