Alternative Dispute Resolution Processes

Course Description

This introductory course will provide students with a broad understanding of ADR. The course will cover Negotiation, Mediation, Arbitration how each is used, and the advantages and disadvantages of each method. The course utilizes role plays, simulations, and case studies.

Learning Outcomes

  • Identify and describe the different methods of resolving disputes as alternatives to litigation.
  • Comprehend the benefits and detriments of each major Alternative Dispute Resolution process.
  • Describe the different roles played by the neutral and the parties in the various Alternative Dispute Resolution processes.
  • Communicate mediation principles both orally and in writing.
  • Apply dispute-resolution knowledge and skills in solving real-world conflicts.
  • Recognize the role perception and communication plays in the negotiation process.
  • Describe the need for establishing ground rules to promote effective team conduct.

Why Choose National University?

We’re proud to be a veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible, achievable higher education to adult learners. Today, we educate students from across the U.S. and around the globe, with over 200,000 alumni worldwide.

Four-Week Courses

Focus on one subject at a time — one month at a time — and finish your degree faster.

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Choose from associate, bachelor’s, and master’s degrees, plus credentials and certificates.

On Campus or Online

Study when and where it’s convenient for you with evening, weekend, and 100% online classes.

Year-Round Enrollment

Apply or transfer any time. Classes start monthly, and applications are accepted year round.

20+ Locations

Attend class and learn onsite at one of over 20 locations in California.

Military Friendly

As a Yellow Ribbon school, we offer tuition discounts to servicemembers and dependents.

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