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NSG674 Clinical Operations Mgmt

Lead Faculty: Dr. Mary Kracun

Course Description

The concepts of human resource management, clinical operations, and quality improvement strategies in nursing are examined in relation to the daily operations of a healthcare system. Tools and techniques which facilitate sound nursing management across the continuum of care are emphasized. Safe, high quality care and risk management are considered.

Learning Outcomes

  • Apply management principles, processes, techniques, and tools to improve the daily operations of a given health care system.
  • Develop a staffing system for a clinical agency that accounts for variability in patient care needs and available nursing resources.
  • Prepare schedules for nurses in a clinical care unit that ensure patient care will be provided by adequate numbers of staff that have appropriate knowledge and skills to provide safe, effective patient care.
  • Develop short range and long term strategic plans for the nursing department that facilitate the achievement of the organization's mission and goals.
  • Prepare a business plan for a nursing product or service.
  • Develop a plan to reduce exposure to risk in a clinical operation.