National University

General Course Information for HSC430: Case and Outcomes Management

Course: HSC430 - Case and Outcomes Management
Textbook: For the correct edition of the textbook assigned to a specific class, go to:

Course Description: Focuses on case and outcomes management application to clinical practice. The case management and outcomes management processes, barriers, utilization review, legal and financial aspects of each and evidence-based healthcare will be explored.
Course Learning Outcomes:
  • Upon completion of this course the student will be able to:andlt;olandgt; andlt;liandgt;Discuss criteria such as effectiveness, safety, acceptability of a new test or treatment.andlt;/liandgt; andlt;liandgt;Assess the quality of evidence from research findings.andlt;/liandgt; andlt;liandgt;Determine if the results of research are applicable to the local population/clients.andlt;/liandgt; andlt;liandgt;Compare and contrast integrated care pathways (critical care paths, care maps), clinical guidelines, protocols and standard order sets.andlt;/liandgt; andlt;liandgt;Compare and contrast models for outcomes and case management.andlt;/liandgt; andlt;liandgt;Discuss outcomes research methodology.andlt;/liandgt; andlt;liandgt;Discuss commonly used quality management tools.andlt;/liandgt; andlt;liandgt;Discuss cost-effectiveness of different technologies.andlt;/liandgt; andlt;liandgt;Discuss how to create an outcomes oriented culture.andlt;/liandgt; andlt;liandgt;Compare and contrast disease management, case management, and outcomes-based care.andlt;/liandgt; andlt;liandgt;Analyze barriers to case and outcomes management.andlt;/liandgt; andlt;liandgt;Develop a beginning resource data base for outcomes and case management within a selected health arena.andlt;/liandgt;andlt;/olandgt;
Specified Program Learning Outcomes:
    • Analyze health services from social, workforce, financial, regulatory, technological, and organizational viewpoints
    • Assess the impact of effective and ineffective applications of technology in health services.
    • Assess the relative health effects of environment, socioeconomic conditions, behavior, health services, and biology.
    • Commit to a code of professional ethics when providing services to clients, families and communities under all circumstances.
    • Explain how a team approach that is coordinated, comprehensive and continuous facilitates successful treatment outcomes.
    • Explain the process of active participation in healthcare from a provider, patient, family, and community perspective.
    • Utilize culturally competent strategies and practices that respect the cultural, social, religious, racial, and ethnic diversity of the patient and family regarding disease and their health.
    • Analyze quantitative and qualitative healthcare data and information for effective decision-making;
    • Demonstrate principles of collaborative leadership and team building strategies
    • Describe the determinants and measurements of health and disease in the population and the responsibilities of healthcare organizations to individual consumers and the community;
    • Describe the management, leadership and healthcare theories and components of the health care delivery system in the United States;
    • Evaluate the impact of factors that affect the policies, management and operation of healthcare organizations;
    • Explain the legal and ethical principles and responsibilities of healthcare organizations to individual patient and community healthcare needs;

Students with Disabilities:
Students seeking special accommodations due to a disability must submit an application with supporting documentation, as explained under this subject heading in the General Catalog. Instructors are required to provide such accommodations if they receive written notification from the University.

Writing Across the Curriculum:
Students are expected to demonstrate writing skills in describing, analyzing and evaluating ideas and experiences. Written reports and research papers must follow specific standards regarding citations of an author's work within the text and references at the end of the paper. Students are encouraged to use the services of the University's Writing Center when preparing materials.

The following website provides information on APA, MLA, and other writing and citation styles that may be required for term papers and the like:

National University Library:
National University Library supports academic rigor and student academic success by providing access to scholarly books and journals both electronically and in hard copy. Print materials may be accessed at the Library in San Diego or through document delivery for online and regional students. Librarians are available to provide training, reference assistance, and mentoring at the San Diego Library and virtually for online or regional students. Please take advantage of Library resources:


Contact the Library:

  • (858) 541-7900 (direct line)
  • 1-866-NU ACCESS x7900 (toll free)

Use the Library Training Tools (on the Library Homepage) for additional help

  • Recorded class presentations
  • Tutorials & Guides (APA/MLA, Peer-Review, and more)

Plagiarism is the presentation of someone else's ideas or work as one's own. Students must give credit for any information that is not either the result of original research or common knowledge. If a student borrows ideas or information from another author, he/she must acknowledge the author in the body of the text and on the reference page. Students found plagiarizing are subject to the penalties outlined in the Policies and Procedures section of the University Catalog, which may include a failing grade for the work in question or for the entire course. The following is one of many websites that provide helpful information concerning plagiarism for both students and faculty:

Ethical behavior in the classroom is required of every student. The course will identify ethical policies and practices relevant to course topics.

Students are expected to be competent in using current technology appropriate for this discipline. Such technology may include word processing, spreadsheet, and presentation software. Use of the internet and e-mail may also be required.

Learning to work with and value diversity is essential in every class. Students are expected to exhibit an appreciation for multinational and gender diversity in the classroom.

As a diverse community of learners, students must strive to work together in a setting of civility, tolerance, and respect for each other and for the instructor. Rules of classroom behavior (which apply to online as well as onsite courses) include but are not limited to the following:

  • Conflicting opinions among members of a class are to be respected and responded to in a professional manner.
  • Side conversations or other distracting behaviors are not to be engaged in during lectures, class discussions or presentations
  • There are to be no offensive comments, language, or gestures