Elizabeth V. - Class of 2023

Help Desk

Elizabeth V. - Class of 2023

An Online Guide to Accessing National University’s Web Resources.

To help you access National University’s digital assets, the Information Technology department has assembled the following resources:

Tips for Using the Troubleshooting Guides

  • The Troubleshooting Guides are located under the “Help Desk” link in the menu
  • Use the Guides to find solutions to common IT issues and as a quick reference tool.
  • The Guides can also be used to answer Frequently Asked Questions (FAQs)


  • The Tutorials link is located under “Help Desk” on the right-hand menu.
  • These step-by-step tutorials illustrate how to use the SOAR Portals and other Web applications.
  • IT manuals will be included soon.

More Help

Click on the appropriate “more help” link in the left-hand column to access contact information for the IT Help Desk, Student Services, and various academic departments.

Help Desk

The IT Helpdesk is available 24/7/365 to assist students, faculty, and staff with any technical needs.

Email: [email protected] 
Phone: (858) 309-3580; Toll-Free (866)NU-ACCESS ext 3580