National University

General Course Information for HSC400: Mgmt for Health Professionals

Course: HSC400 - Mgmt for Health Professionals
Textbook: For the correct edition of the textbook assigned to a specific class, go to:

Course Description: Focuses on planning, organizing, decision-making, staffing, leading or directing, communication and motivating health care personnel. Evolving trends in management, classic management theories, budget preparation and justification, training design and labor union contracts are explored.
Course Learning Outcomes:
  • Discuss specific strategies for initiating change within an organization.
  • Discuss phases of the organizational life cycle and selected management strategies to enhance organizational survival.
  • Discuss the integration of clinical practice and management skills in the work setting.
  • Compare and contrast the scientific management approach, behavioralists and human relations approach, structuralism, management process, quantitative or operations approach, and systems approach to management.
  • Differentiate between strategic planning and other types of planning.
  • Apply the major components of the clinical decision-making process.
  • Compare and contrast different types of organizational designs and the use in health care organizations.
  • Discuss factors that contribute to job satisfaction and retention and recruitment.
  • Discuss the concept of Six Sigma strategies and its place in the management process.
  • Differentiate between traditional budgeting, zero-based budgeting and the planning andamp;#8211; programming budget process.
  • Discuss the advantages as well as the disadvantages of committees.
  • Discuss theories of employee motivation and origins of conflict in an organization and ways to address constructively, and employee orientation and training programs .
  • Compare and contrast power, influence authority and delegation of authority.
  • Discuss the essential components of successful interpersonal communication.
  • Apply the classic management functions (Planning, decision-making, organizing, staffing, directing and controlling) in the practice setting.
Specified Program Learning Outcomes:
  • Analyze health services from social, workforce, financial, regulatory, technological, and organizational viewpoints
  • Analyze health services from social, workforce, financial, regulatory, technological, and organizational viewpoints.
  • Assess the ethical and legal impact of decisions and actions of the healthcare professional.
  • Assess the impact of effective and ineffective applications of technology in health services.
  • Assess the relative health effects of environment, socioeconomic conditions, behavior, health services, and biology.
  • Commit to a code of professional ethics when providing services to clients, families and communities under all circumstances.
  • Communicate effectively with clients and members of a healthcare organization using written, visual and oral methods;
  • Compare and contrast a medical model of health care delivery with a health promotion and disease prevention approach.
  • Demonstrate critical thinking to solve problems and improve performance in healthcare organizations using principles of accounting, law, financial analysis, human resources management, operations analysis, management information systems analysis, strategic planning, and marketing;
  • Describe theories affecting healthcare administration practice, including theories in business, law, organizational behavior, organizational design and strategic management;
  • Differentiate the roles, perspectives, and expectations of clinical practitioners, nonclinical staff, supervisors, and managers in promoting quality and safety within healthcare organizations;
  • Explain how a coordinated management team approach facilitates successful treatment outcomes in a healthcare organization.
  • Explain how a team approach that is coordinated, comprehensive and continuous facilitates successful treatment outcomes.
  • Explain the process of active participation in healthcare from a provider, patient, family, and community perspective.
  • Identify the components of the health care delivery system in the united states and the impact of social, cultural, political, economic and environmental factors that affect the management and operation of health care organizations;
  • Integrate the skills and knowledge obtained in the general education with conceptual and technical competencies obtained in healthcare management education.
  • Respect the population's cultural, social, religious, racial and ethnic diversity in health and disease.
  • Use healthcare information technology, including statistical reasoning, to create, assess, analyze, and interpret quantitative and qualitative healthcare data and information for effective decision-making;
  • Utilize culturally competent strategies and practices that respect the cultural, social, religious, racial, and ethnic diversity of the patient and family regarding disease and their health.

Students with Disabilities:
Students seeking special accommodations due to a disability must submit an application with supporting documentation, as explained under this subject heading in the General Catalog. Instructors are required to provide such accommodations if they receive written notification from the University.

Writing Across the Curriculum:
Students are expected to demonstrate writing skills in describing, analyzing and evaluating ideas and experiences. Written reports and research papers must follow specific standards regarding citations of an author's work within the text and references at the end of the paper. Students are encouraged to use the services of the University's Writing Center when preparing materials.

The following website provides information on APA, MLA, and other writing and citation styles that may be required for term papers and the like:

National University Library:
National University Library supports academic rigor and student academic success by providing access to scholarly books and journals both electronically and in hard copy. Print materials may be accessed at the Library in San Diego or through document delivery for online and regional students. Librarians are available to provide training, reference assistance, and mentoring at the San Diego Library and virtually for online or regional students. Please take advantage of Library resources:


Contact the Library:

  • (858) 541-7900 (direct line)
  • 1-866-NU ACCESS x7900 (toll free)

Use the Library Training Tools (on the Library Homepage) for additional help

  • Recorded class presentations
  • Tutorials & Guides (APA/MLA, Peer-Review, and more)

Plagiarism is the presentation of someone else's ideas or work as one's own. Students must give credit for any information that is not either the result of original research or common knowledge. If a student borrows ideas or information from another author, he/she must acknowledge the author in the body of the text and on the reference page. Students found plagiarizing are subject to the penalties outlined in the Policies and Procedures section of the University Catalog, which may include a failing grade for the work in question or for the entire course. The following is one of many websites that provide helpful information concerning plagiarism for both students and faculty:

Ethical behavior in the classroom is required of every student. The course will identify ethical policies and practices relevant to course topics.

Students are expected to be competent in using current technology appropriate for this discipline. Such technology may include word processing, spreadsheet, and presentation software. Use of the internet and e-mail may also be required.

Learning to work with and value diversity is essential in every class. Students are expected to exhibit an appreciation for multinational and gender diversity in the classroom.

As a diverse community of learners, students must strive to work together in a setting of civility, tolerance, and respect for each other and for the instructor. Rules of classroom behavior (which apply to online as well as onsite courses) include but are not limited to the following:

  • Conflicting opinions among members of a class are to be respected and responded to in a professional manner.
  • Side conversations or other distracting behaviors are not to be engaged in during lectures, class discussions or presentations
  • There are to be no offensive comments, language, or gestures