Andres C., Class of 2015

Help Desk

Andres C. Class of 2015

An Online Guide to Accessing National University’s Web Resources.

To help you access National University’s digital assets, the Information Technology department has assembled the following resources:

Tips for Using the Troubleshooting Guides

  • The Troubleshooting Guides are located under the "Help Desk" link in the menu
  • Use the Guides to find solutions to common IT issues and as a quick reference tool.
  • The Guides can also be used to answer Frequently Asked Questions (FAQs)


  • The Tutorials link is located under "Help Desk" on the right-hand menu.
  • These step-by-step tutorials illustrate how to use the SOAR Portals and other Web applications.
  • IT manuals will be included soon.

More Help

  • Click on the appropriate "more help" link in the left-hand column to access contact information for the IT Help Desk, Student Services, and various academic departments.