Qual Improvement

Course Description

This course introduces the concepts, techniques, strategies and metrics of quality improvement using the Quality and Safety Education for Nurses (QSEN) framework. Patient care quality and safety in the context of structure, process and outcomes in care delivery are explored. Identification of improvement opportunities, action plan development and outcomes evaluation through project management are addressed.

Learning Outcomes

  • Discuss the evolution of the QSEN competencies and how they are utilized.
  • Employ the tools of process improvement theory to understand the meaning of different types of variation in clinical metrics.
  • Use best evidence, measurement standards, and benchmarks to determine the stability of care systems, processes, and outcomes.
  • Apply project management skills to plan a quality improvement project.
  • Discuss common performance measures of nurse sensitive indicators that are used to monitor the quality of care.

Prerequisites

Corequisite

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Apply or transfer any time. Classes start monthly, and applications are accepted year round.

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Attend class onsite at one of over 20 campus locations across California or in Nevada.

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School of Health and Human Services

“Our faculty members are nationally recognized across a broad spectrum of health profession disciplines and prepare students for success in the ever-evolving health care field.”
School of Health and Human Services
Sarah H. and Caryl F.
Class of 2019, Military Servicemember and Class of 2019, respectively