LED430

Course Description

Effective conflict resolution, bargaining and negotiation are addressed in this course as methods for improving the organizational effectiveness in the long term. A special focus will be placed upon creation of win-win solutions to real life organizational situations. Conflict will be examined as both a necessary and challenging workplace phenomena.

Learning Outcomes

  • Compare and contrast different methods of negotiation available to leaders.
  • Identify and evaluate the leadership styles that are most effective for various types of negotiation.
  • Identify potential types of conflict resolution and their possible impacts on leaders, groups, team and organizations.
  • Define the differences in potential outcomes in real life situations between win-lose, lose-lose, and win-win solutions.
  • Evaluate ethical concerns of leadership approaches to negotiation and conflict.
  • Demonstrate a clear understanding of major leadership concepts in writing and orally using proper business communications techniques.
  • Demonstrate the ability to use online resources to research and prepare written and oral assignments.

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School of Business and Management

“Our business and management programs equip students with the knowledge and tools needed to lead their organizations and stay competitive in the job marketplace.”
School of Business and Management
Asya W.
Class of 2009