This course explores the behavior of mediators, arbitrators and other neutrals to avoid conflicts of interest and perceived partiality. Through case study and role playing the participant will learn appropriate behavior that improves the quality of the process, enhances competency and promotes acceptance of and confidence in ADR processes. Students will be introduced to topics such as how to remain impartial during a mediation, avoiding conflicts of interest, quality of the process, competency, confidentiality and promoting public confidence in the mediation process.
- Understand the neutral’s varied ADR functions.
- Recognize the ethical dilemmas facing the neutral.
- Demonstrate through analytical problem solving the ability to remedy conflicts of interest as they present themselves.
- Understand how disputants can be pressured or coerced into participating in a mediation.
- Know the difference between mediation and the practice of law.
- Recognize what course of action needs to be taken if a conflict of interest arises during a mediation.
- Explain the reasons for the regulation of mediation.
- Describe the legal and ethical dilemmas posed by mandatory mediation.
Why Choose National University?
We’re proud to be a veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible, achievable higher education to adult learners. Today, we educate students from across the U.S. and around the globe, with over 180,000 alumni worldwide.
Focus on one subject at a time — one month at a time — and finish your degree faster.
75+ Degree Programs
Choose from associate, bachelor’s, and master’s degrees, plus credentials and certificates.
On Campus or Online
Study when and where it’s convenient for you with evening, weekend, and 100% online classes.
Apply or transfer any time. Classes start monthly, and applications are accepted year round.
Attend class and learn onsite at one of over 20 locations in California.
As a Yellow Ribbon school, we offer tuition discounts to servicemembers and dependents.