Course Description

An interactive, introductory course designed for students and business professionals to develop an understanding of group dynamics and decision making as a basis for learning the roles, processes and techniques of group facilitation. The course utilizes role plays, simulations, and case studies.

Learning Outcomes

  • Recognize how a facilitator can assist a group to increase its effectiveness.
  • Know how a group’s behavior affects their ability to increase effectiveness.
  • Describe how facilitation can be used in an organizational setting.
  • Describe facilitative roles such as facilitator, leader, coach, trainer.
  • Identify functional and dysfunctional aspects of a group in order to increase its effectiveness.
  • Understand that a facilitator’s role is to remain a substantively neutral third party.
  • Recognize that a facilitator’s role is to help group members identify their emotions and deal with them in order to contribute to the group’s success.
  • Explain the ground rules for a facilitation and know how to use them as an intervention process.

Why Choose National University?

We’re proud to be a veteran-founded, San Diego-based nonprofit. Since 1971, our mission has been to provide accessible, achievable higher education to adult learners. Today, we educate students from across the U.S. and around the globe, with over 180,000 alumni worldwide.

Four-Week Classes

Focus on one subject at a time — one month at a time — and finish your degree faster.

75+ Degree Programs

Choose from associate, bachelor’s, and master’s degrees, plus credentials and certificates.

On Campus or Online

Study when and where it’s convenient for you with evening, weekend, and 100% online classes.

Year-Round Enrollment

Apply or transfer any time. Classes start monthly, and applications are accepted year round.

20+ Locations

Attend class and learn onsite at one of over 20 locations in California.

Military Friendly

As a Yellow Ribbon school, we offer tuition discounts to servicemembers and dependents.