Concepts of human resources in healthcare organizations, such as training, motivation and direction. Elements of employee selection, compensation, financial incentives, work standards, and leadership principles in healthcare organization considered.
- Describe management of human resources within healthcare organizations.
- Trace the evolution of contemporary healthcare human resources management.
- Identify current trends and critical human resource management issues associated with various categories of healthcare professionals in healthcare organizations.
- List the social, legal, and economic environments impacting management of human resources in healthcare.
- Discuss various aspects of human resources management such as employee motivation, leadership development and practices, conflict resolution strategies, change management, and development of a customer-centered focus.
- Illustrate technical healthcare human resource management functions: including job design and analysis, staff recruitment and selection methods, employee training and development, performance management techniques, and principles of compensation and fringe benefit management.
- Review legal and regulatory issues involved in organized labor/collective bargaining units.
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