General Course Information for ITM200: Computer Hardware & Software

Course: ITM200 - Computer Hardware & Software
Textbook: For the correct edition of the textbook assigned to a specific class, go to:

Course Description:

This course provides an in-depth look at the hardware components of a personal computer with the focus on proper installation and administration throughout the course. Students learn to identify, install and configure various computer hardware components as well as basic computer and configuration concepts. This course also provides students with an understanding of basic hardware component features of a personal computer; how hardware and software work together; installation, maintenance and support of various hardware components. These components include: various types of processor chips, motherboards, supporting I/O devices, memory modules, floppy drives, hard drives, SCSI drives and mass storage device installation and maintenance considerations, peripherals support, multi-media devices, supporting modems, basic network terminology, concepts and topology designs, troubleshooting and maintenance fundamentals and considerations, purchasing and building considerations of a personal computer.

Course Learning Outcomes:
  • Upon successful completion of this course, the student will be able to:
    • Identify names, purpose and characteristics of system modules by recognizing them by sight or definition
    • Identify basic procedures for adding and removing field-replacable modules for desktop systems.
    • Identify typical IRQ's, DMA's, and I/O addresses, and procedures for altering these settings when installing and configuring devices.
    • Identify the names, purposes and performance characteristics of standardized/common peripheral ports, associated cabling, and their connectors. Recognize ports, cabling, and connectors, by sight.
    • Identify proper procedures for installing and configuring common IDE devices.
    • Identify proper procedures for installing and configuring common peripheral devices.
    • Identify procedures to optimize PC operations in specific situations.
    • Determine the issues that must be considered when upgrading a PC.
    • Recognize common problems associated with each module and their symptoms, and identify steps to isolate and troubleshoot the problems.
    • Identify basic troubleshooting procedures and tools.
    • Identify the various types of preventative maintenance measures, products and procedures and when and how to use them.
    • Distinguish between the popular CPU chips in terms of their basic characteristics.
    • Identify the types of RAM (Random Access Memory), form factors, and optional characteristics.
    • Identify the most popular types of motherboards, their components, and their architecture (bus structures).
    • Identify the purpose of CMOS (Complementary Metal-Oxide Semiconductor) memory, what it contains, and how and when to change its parameters.
    • Identify printer technologies, interfaces and options/upgrades.
    • Recognize common printer problems and techniques used to resolve them.

Students with Disabilities:
Students seeking special accommodations due to a disability must submit an application with supporting documentation, as explained under this subject heading in the General Catalog. Instructors are required to provide such accommodations if they receive written notification from the University.

Writing Across the Curriculum:
Students are expected to demonstrate writing skills in describing, analyzing and evaluating ideas and experiences. Written reports and research papers must follow specific standards regarding citations of an author's work within the text and references at the end of the paper. Students are encouraged to use the services of the University's Writing Center when preparing materials.

The following website provides information on APA, MLA, and other writing and citation styles that may be required for term papers and the like:

National University Library:
National University Library supports academic rigor and student academic success by providing access to scholarly books and journals both electronically and in hard copy. Print materials may be accessed at the Library in San Diego or through document delivery for online and regional students. Librarians are available to provide training, reference assistance, and mentoring at the San Diego Library and virtually for online or regional students. Please take advantage of Library resources:


Contact the Library:

  • (858) 541-7900 (direct line)
  • 1-866-NU ACCESS x7900 (toll free)

Use the Library Training Tools (on the Library Homepage) for additional help

  • Recorded class presentations
  • Tutorials & Guides (APA/MLA, Peer-Review, and more)

Plagiarism is the presentation of someone else's ideas or work as one's own. Students must give credit for any information that is not either the result of original research or common knowledge. If a student borrows ideas or information from another author, he/she must acknowledge the author in the body of the text and on the reference page. Students found plagiarizing are subject to the penalties outlined in the Policies and Procedures section of the University Catalog, which may include a failing grade for the work in question or for the entire course. The following is one of many websites that provide helpful information concerning plagiarism for both students and faculty:

Ethical behavior in the classroom is required of every student. The course will identify ethical policies and practices relevant to course topics.

Students are expected to be competent in using current technology appropriate for this discipline. Such technology may include word processing, spreadsheet, and presentation software. Use of the internet and e-mail may also be required.

Learning to work with and value diversity is essential in every class. Students are expected to exhibit an appreciation for multinational and gender diversity in the classroom.

As a diverse community of learners, students must strive to work together in a setting of civility, tolerance, and respect for each other and for the instructor. Rules of classroom behavior (which apply to online as well as onsite courses) include but are not limited to the following:

  • Conflicting opinions among members of a class are to be respected and responded to in a professional manner.
  • Side conversations or other distracting behaviors are not to be engaged in during lectures, class discussions or presentations
  • There are to be no offensive comments, language, or gestures