HSCX1900X Certified Mediator
Lead Faculty:
Course Description
Mediation and dispute resolution are rapidly growing fields of study and sought after skills in the workplace. This comprehensive course provides the core skill sets necessary for the practice of mediation. As it becomes more and more apparent that individuals, families, groups, organizations, communities and nations must begin to work together in peaceful ways for the common good, mediation and dispute resolution are poised to become increasingly popular. In mediation, a neutral third party, termed a mediator, works with both sides of a dispute to have them agree on their own terms, without someone else deciding what is best for them. 120 hours.
Upon successful completion of this program, students will be able to:
- Apply advanced dispute resolution skills to conflict situations.
- Apply concepts of conflict theory to conflict situations at multiple system levels.
- Apply the mediation process to interpersonal conflict.
- Analyze the differences between four of the most common mediation approaches.
- Analyze conflict using the concepts of empowerment theory.
- Increase self-awareness regarding approach and reaction to conflict.
- Understand the significance of gender and culture in mediation.
- Understand and apply skills for working through impasse in mediation.
- Demonstrate the ability to identify hidden interests in conflict.
- Demonstrate the ability to facilitate the resolution of conflict and reach agreement.
- Demonstrate effective communication and relationship skills in mediation.
- Articulate and apply ethical standards for practice.
- Demonstrate a stance of neutrality and impartiality in mediation.
Click here for Course Demo
Course Fee: $1,895
To register, or for more information, contact the Division of Extended Learning at 1-800-NAT-UNIV ext. 8600.
