Services That Can Help You Succeed

Admissions Advisors will work with you to complete your application, schedule classes, and assist you while you are completing your program. Call (800) NAT-UNIV to contact an Admissions Advisor.

The Registrar's Office is responsible for evaluating your previous course work for academic credit.

  • Undergraduate Students: Evaluations are completed on an average of 80 days from being admitted
  • Graduate Students: Evaluations are completed on an average of 55 days from being admitted

Student Concierge Services - The Student Concierge Service is your one-stop shop for student services questions and support.

  • Available by phone and e-mail 24/7/365
  • To contact the Student Concierge Service by phone, please call (866) 628-8988
  • To contact the Student Concierge Service by e-mail, please address your questions to scs@nu.edu

Student Portal - Available 24/7/365, the Student Portal is the best place to go online for information about your program, our services, and other important information about National University. Some of the services available through the Student Portal include:

  • Grades
    • Grades for courses are available approximately 10 working days after the end of the course
  • Degree Progress Report - track your requirements for graduation
  • Bill Payment
  • Monitoring of your student account
  • Class enrollment

To log on to your Student Portal

  • Go to: www.nu.edu
  • Go to: Login
  • Go to: SOAR Student Portal under For Students
    • User ID: Your nine digit NU student ID number
      • Password: XXXXXXXX
      • First two letters of first name
      • First two letters of last name
      • Last four numbers of National University student ID number
  • For more information on the Student Portal, contact the Student Concierge Service at (866) 628-8988 or at scs@nu.edu

Financial Aid - National University offers in-person and online financial assistance on eligibility, loans, grants, awards and scholarships

Textbook support - Through our textbook ordering system, you can:

  • Order online – 24/7/365
  • Order new and used books
  • Get access to guaranteed delivery

National University System Library - Through the state-of-the-art National University System Library, you have access to:

  • More than 285,000 volumes with one of the largest e-book collections in the U.S.
  • 70 electronic databases
  • Over 18,000 full-text journals
  • Reference librarians for assistance
  • Online availability 24/7/365

Advising and Support Services

  • For Admissions and Scheduling support, please contact an Admissions Advisor by calling (800) NAT-UNIV.
  • Financial Aid Advisors
  • Course Advising – Lead Faculty for your program
  • Program Advising – Lead Faculty and Faculty, Professional Advisors
  • Teacher Credentialing - Credential Advisors and specialized staff
    • To contact a Teacher Credential Advisor, please call (800) NAT-UNIV ext. 8300
  • Licensing Advising
  • Career Services and Job Placement
  • Testing Services
  • Writing Center
  • Math Online Tutoring
  • Academic At Risk Support – Student Concierge Services, Admissions Advisors and Faculty
    • To contact Student Concierge Service call (866) 628-8988 or send an e-mail to scs@nu.edu
    • To contact an Admissions Advisor call (800) NAT-UNIV
    • Faculty can be found under their School or College – Schools or College

Graduation

  • Degrees are conferred four times per year
    • July, October, January, and April
  • Commencement ceremonies in San Diego and Sacramento once a year

Alumni Services

  • An association and relationship with over 110,000 alumni throughout the U.S.

If you want to learn more about any of the services available to help you succeed or have any questions, contact Student Concierge Services.