Overview
This nationally recognized Mediation and Dispute Resolution online certificate program is offered in partnership with the Institute for Advanced Dispute Resolution. Mediation is a formal process of negotiation which uses a third-party neutral who has limited or no authoritative decision-making power to facilitate communication among the people who are involved in the conflict or dispute. The mediator establishes the ground rules for the process, recognizes the needs and wants of each party and plays a pivotal role by assisting the people involved to focus on the real issues of the dispute. Through the use of specific skills, the mediator is able to settle disagreements among conflicted parties, even in cases where deep rooted tensions have not responded to initial attempts at negotiation. An outcome is reached that is mutually accepted and owned by the parties as a result of the mediation process. 180 hours
Upon successful completion of this program, student will:
- Understand the principles and theory of conflict resolution
- Evaluate their current strengths and challenges in resolving conflict
- Identify the principles of interest based negotiation and apply to case studies
- Articulate and apply advanced communication skills such as reframing and nonviolent communication
- Articulate significance of neutrality and impartiality in mediation.
- Examine and apply the facilitative process of mediation
- Identify the impacts of cultural, gender, and ethnic differences upon conflict resolution
- Articulate and apply ethical standards for practice.
- Identify and apply the specific knowledge necessary for advanced mediation practice in specialties such as Workplace Mediation, Health and Eldercare Mediation, Construction and Real Estate Mediation, Divorce and Child Custody Mediation, and Arbitration.
Course Fee: $4,195
| Degree Program Locations | |
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| This degree is offered online |